Terms and Conditions - Online Shop

Welcome to our online shop! Please read these terms and conditions carefully before making a purchase. By shopping with us, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions:

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1. Returns Policy:
1.1. We accept returns for certain products within 7 days from the date of receipt, subject to the conditions outlined below.
1.2. To be eligible for a return, the product must be unused, undamaged, and in its original packaging. If the product has been removed from its original packaging, we are unable to accept a return.
1.3. Additionally, if the product has been fitted, damaged, or soiled, we cannot accept a return.
1.4. We reserve the right to determine the condition of the returned product and decide whether it meets the eligibility criteria for a return.

 

2. Return Process:
2.1. To request a return, please submit a written request to our email address [insert email address] within 7 days of receiving the goods.
2.2. In your return request, please include your order number, the item(s) you wish to return, and the reason for the return.
2.3. Once we receive your request, we will review it and respond to you within [insert time frame] with further instructions on how to proceed with the return.

 

3. Refunds:
3.1. If your return is approved, we will issue a refund in the original form of payment within [insert timeframe] after receiving the returned product.
3.2. Please note that shipping fees, if applicable, are non-refundable.
3.3. Refunds are subject to any restocking fees, if applicable, as outlined in our pricing and fees policy.

 

4. Exchange:
4.1. If you wish to exchange a product for a different item, please indicate your preference in your return request.
4.2. Availability of the desired item for exchange will be confirmed upon receiving your return request.
4.3. Any price difference between the returned item and the desired item for exchange may either be refunded or charged accordingly.

 

5. Shipping:
5.1. The cost of shipping for returned items is the responsibility of the customer unless the return is due to our error or a defective product.
5.2. We recommend using a trackable shipping method to ensure the returned item reaches us safely. We are not responsible for any lost or damaged packages during the return shipping process.

 

6. Warranty:
6.1. Products may be subject to individual warranty coverage provided by the manufacturer. Please refer to the product packaging or information provided by the manufacturer for more details on specific warranties.

 

7. Limitation of Liability:
7.1. We take utmost care to provide accurate product descriptions and information. However, we cannot guarantee the completeness, accuracy, or reliability of the content on our website.
7.2. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in relation to the products or services provided.

 

8. Miscellaneous:
8.1 We reserve the right to amend these terms and conditions at any time without prior notice.
8.2. These terms and conditions shall be interpreted and governed by the laws of [insert jurisdiction].
8.3. If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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If you have any questions or concerns about our terms and conditions, please contact us at apex-marine@outlook.com please keep all communications regarding your purchases and or any other shop related questions via email.